Terms of Service

1. Acceptance and eligibility

These Terms of Service ("Terms") are a binding agreement between Protelynx Bio, Inc. ("Protelynx," "we," "us," or "our") and the person or entity using the Services ("you"). By creating an account, accessing, purchasing, or using the Services, you agree to these Terms and our Privacy Policy.

You must be at least 18 years old and legally able to enter this agreement. If you use the Services for an employer or another organization, you represent that you have authority to bind that organization, and "you" includes that organization. A signed order form, statement of work, data-processing agreement, or other written agreement controls over these Terms to the extent of a direct conflict.

2. The Services

Protelynx provides software, APIs, workflow orchestration, model and compute integrations, artifact management, review tools, support, and related services for computational biology, chemistry, and bioinformatics. We may improve or change features over time. We will not materially reduce a paid Service during its current subscription term without a commercially reasonable substitute or remedy, except where needed for safety, security, law, or a third-party provider change.

Preview, beta, evaluation, mock, or experimental features are identified where practical, may be changed or discontinued, and are provided for testing rather than production reliance. Mock or simulated output is not evidence of real biological computation.

3. Accounts and organizations

You must provide accurate account information, keep credentials confidential, use reasonable security controls, and promptly notify us of suspected unauthorized access. You are responsible for activity under your account and for users you invite to a workspace. Organization owners and administrators may manage accounts, content, permissions, integrations, billing, and access within their organization.

You may not share an individual login, impersonate another person, bypass authentication or authorization, or access another customer's data. We may require additional verification to protect the Services or comply with law.

4. Customer Content

"Customer Content" means prompts, research inputs, sequences, structures, molecules, files, parameters, annotations, results, and other content you or your users submit to or create through the Services. As between you and Protelynx, you retain ownership of Customer Content. You grant us a limited, non-exclusive right to host, copy, transmit, modify, and otherwise process Customer Content only as needed to provide, secure, support, and comply with law for the Services.

You represent that you have the rights and permissions needed for Customer Content and our processing of it. Do not submit protected health information, export-controlled data, classified information, or other specially regulated data unless a written agreement expressly authorizes that use and the required safeguards are in place.

Protelynx does not use Customer Content to train general-purpose foundation models unless you expressly agree in writing. Third-party providers may process Customer Content when needed for a workflow you request, as described in the Privacy Policy and your provider configuration.

5. Acceptable use and safety

You will not use the Services to:

• Violate law, sanctions, export controls, intellectual-property rights, or privacy rights.
• Distribute malware, probe for vulnerabilities without authorization, or disrupt the Services.
• Bypass access controls, spend limits, review gates, safety checks, or usage restrictions.
• Misrepresent mock, simulated, predicted, or unreviewed output as validated evidence.
• Design, optimize, or operationalize pathogens, toxins, harmful biological agents, or other biological capabilities intended to cause harm.
• Use output as the sole basis for clinical diagnosis, patient care, regulated medical decisions, or laboratory execution without qualified review and required validation.

You must maintain appropriate human oversight, biosafety and biosecurity review, scientific validation, and institutional approvals. We may block, pause, or require review of activity that presents safety, legal, or security risk.

6. AI and research output

The Services may generate probabilistic, predicted, or model-derived output. Output can be incomplete, inaccurate, non-unique, or unsuitable for your intended use. You are responsible for evaluating provenance, confidence, limitations, licenses, and scientific validity before relying on output or committing resources.

Protelynx does not provide medical, clinical, legal, regulatory, or investment advice. The Services do not replace qualified scientific judgment, experimental controls, independent verification, ethics review, or regulatory approval.

7. Third-party services and integrations

You may connect the Services to model, compute, data, authentication, payment, analytics, or other third-party services. Their availability, output, pricing, and terms are outside our control. You authorize us to exchange information with them as necessary to perform your request. You are responsible for third-party accounts, licenses, and usage charges unless an order form states otherwise.

8. Fees, billing, and taxes

Paid plans, token usage, overages, implementation services, and other charges are shown at purchase or in an order form. Fees are in U.S. dollars unless stated otherwise and are non-refundable except as required by law or expressly agreed in writing. You authorize Stripe or another payment provider to charge the selected payment method for recurring and usage-based amounts.

Subscriptions renew for the stated period until canceled. Cancellation stops future renewal and does not retroactively refund the current term. You are responsible for applicable taxes other than taxes on our net income. We may suspend paid features for overdue amounts after reasonable notice.

9. Intellectual property

We and our licensors own the Services, software, documentation, designs, trademarks, and related technology, excluding Customer Content. Subject to these Terms and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable right to use the Services during the applicable term for your internal business and research purposes.

You may provide feedback. You grant us a perpetual, worldwide, royalty-free right to use feedback without identifying you or disclosing Customer Content. No rights are granted except those expressly stated.

10. Confidentiality

Each party may receive non-public information that is identified as confidential or should reasonably be understood as confidential. The receiving party will use it only to perform or exercise rights under the parties' agreement and will protect it using reasonable care. These obligations do not cover information that is public through no fault of the receiving party, already lawfully known, independently developed, or rightfully received without a duty of confidentiality.

A party may disclose confidential information when legally required after giving prompt notice where permitted. A separate nondisclosure or customer agreement controls if it provides greater protection.

11. Suspension and termination

You may stop using the Services at any time and may cancel a subscription through the available billing controls or by contacting us. We may suspend or terminate access for a material breach, nonpayment, security threat, unlawful use, safety risk, or where required by law. When practical, we will provide notice and an opportunity to cure.

After termination, your right to use the Services ends. Sections that by their nature should survive—including ownership, payment obligations, confidentiality, disclaimers, limitations, indemnity, and general terms—will survive. Data export and deletion are governed by your plan, customer agreement, and the Privacy Policy.

12. Disclaimers

To the maximum extent permitted by law, the Services and output are provided "as is" and "as available." Protelynx disclaims all implied warranties, including merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, error-free, secure, or that output will be accurate, reproducible, novel, patentable, safe, or suitable for laboratory, clinical, or commercial use.

13. Limitation of liability and indemnity

To the maximum extent permitted by law, neither party will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business interruption, even if advised of the possibility. Protelynx's total liability arising out of or relating to the Services will not exceed the greater of $100 or the amount you paid Protelynx for the Services giving rise to the claim during the 12 months before the event. These limits do not apply where prohibited by law.

You will defend and indemnify Protelynx and its personnel from third-party claims, damages, and reasonable costs arising from Customer Content, your violation of these Terms, or your unlawful or unsafe use of the Services, except to the extent caused by Protelynx's own breach, gross negligence, or willful misconduct.

14. General terms

These Terms are governed by Indiana law, without regard to conflict-of-laws principles. The state and federal courts located in Marion County, Indiana have exclusive jurisdiction, except that either party may seek injunctive relief in any court with jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Neither party is liable for delay caused by events beyond its reasonable control. You may not assign these Terms without our consent, except in connection with a merger or sale of substantially all assets and with notice to us. We may assign these Terms in connection with a reorganization, merger, acquisition, or sale of assets. If part of these Terms is unenforceable, the remainder stays effective. A waiver must be in writing. These Terms and incorporated agreements are the entire agreement about the Services.

We may update these Terms. Material changes will apply prospectively, and we will provide notice as required by law. Continued use after the effective date constitutes acceptance. The BuildBid text-notification program is also governed by our SMS Terms.

15. Contact

Questions about these Terms may be sent to founder@protelynx.ai.